Privacy Policy

Introduction

At Plate Built, we understand that your privacy is important, and we’re committed to protecting your personal information. This policy explains clearly how we collect, use, disclose, and manage your information when you engage with us.

Personal Information We Collect

We collect only the information necessary to provide our services effectively, including:

  • Your name, address, phone number, and email.

  • Information related to your home-building or renovation project.

  • Any additional details you voluntarily provide during consultations or communications.

How We Collect Your Information

We collect your personal information directly from you, typically when you:

  • Contact us via phone, email, or our website.

  • Participate in on-site meetings or consultations.

  • Sign agreements or contracts for our services.

Use of Your Personal Information

We use your personal information to:

  • Provide and manage our building and renovation services.

  • Communicate clearly and regularly about your project.

  • Respond to your enquiries promptly.

  • Comply with regulatory and legal requirements.

  • Improve our services and client experience.

Disclosure of Your Information

We respect your privacy and never sell your information. However, we may share your information with trusted third parties when necessary to:

  • Facilitate project delivery (e.g., subcontractors and suppliers).

  • Comply with legal or regulatory obligations.

  • Resolve disputes or protect our rights.

We ensure these third parties handle your information securely and in compliance with privacy laws.

Protecting Your Information

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse, or alteration. Your information is securely stored and only accessible to authorised personnel directly involved with your project.

Accessing and Updating Your Information

You have the right to access, correct, or update your personal information at any time. Please contact us directly to request access or amendments to your information.

Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your online experience. These tools collect anonymous data to help us understand user interaction and improve our website’s functionality.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted clearly on our website.

Contact Us

For questions, feedback, or requests relating to your privacy or personal information, please reach out to us:

Plate Built

Phone: 0458 759 201
Email: platebuilt@outlook.com

We value your trust and are committed to maintaining your privacy.

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