Privacy Policy

Introduction

At Plate Built, we understand that your privacy is important, and we’re committed to protecting your personal information. This policy explains clearly how we collect, use, disclose, and manage your information when you engage with us.

Personal Information We Collect

We collect only the information necessary to provide our services effectively, including:

  • Your name, address, phone number, and email.

  • Information related to your home-building or renovation project.

  • Any additional details you voluntarily provide during consultations or communications.

How We Collect Your Information

We collect your personal information directly from you, typically when you:

  • Contact us via phone, email, or our website.

  • Participate in on-site meetings or consultations.

  • Sign agreements or contracts for our services.

Use of Your Personal Information

We use your personal information to:

  • Provide and manage our building and renovation services.

  • Communicate clearly and regularly about your project.

  • Respond to your enquiries promptly.

  • Comply with regulatory and legal requirements.

  • Improve our services and client experience.

Disclosure of Your Information

We respect your privacy and never sell your information. However, we may share your information with trusted third parties when necessary to:

  • Facilitate project delivery (e.g., subcontractors and suppliers).

  • Comply with legal or regulatory obligations.

  • Resolve disputes or protect our rights.

We ensure these third parties handle your information securely and in compliance with privacy laws.

Protecting Your Information

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse, or alteration. Your information is securely stored and only accessible to authorised personnel directly involved with your project.

Accessing and Updating Your Information

You have the right to access, correct, or update your personal information at any time. Please contact us directly to request access or amendments to your information.

Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your online experience. These tools collect anonymous data to help us understand user interaction and improve our website’s functionality.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted clearly on our website.

Contact Us

For questions, feedback, or requests relating to your privacy or personal information, please reach out to us:

Plate Built

Phone: 0458 759 201
Email: platebuilt@outlook.com

We value your trust and are committed to maintaining your privacy.

Google Reviews from Our Clients

Smooth Building Experience With Quality Results

Highly recommend Plate Built… Reece and his team are passionate about their work… it shows in the results. People told me horror stories about building… but our building process from start to finish with Reece was super smooth!

Faieza Burke

Honest And Communicative Builder You Can Trust

Working with Reece from the get-go was excellent. He took the time to be very involved with the initial discussions and was very thorough with his estimate. Throughout the project, he worked closely with us and the architect, maintaining open communication and regularly consulting as the work progressed. Reece kept us informed of any delays and was always transparent. Together we celebrated the successes and worked through problems that arose. On-site, it was a pleasure to see him in action and with his team, hands-on, energetic, and always willing to stop for a consultation when we visited. Even after the job was completed, Reece responded quickly and helpfully to a couple of minor concerns. We are happy to recommend him to anyone looking for someone who is honest, communicative, considerate and committed to delivering quality work.

Mary and Mark Cull

Timeless Design With Exceptional Craftsmanship

Plate Built did a fantastic job transforming our home. They managed to strike the perfect balance between classic charm and modern practicality, creating a space that feels both timeless and functional. From start to finish, the team was reliable, professional, and easy to work with. They always showed up on time, communicated clearly, and genuinely cared about getting every detail right. It was clear they took pride in their work and wanted to make sure we were happy with the end result. We couldn’t be more pleased with how everything turned out.

Cooper Davis

Beautiful Fireplace And Excellent Service

We love our new fireplace, it’s truly become the heart of our home! Plate Built guided us every step, ensuring the finished piece matched our vision perfectly. Brilliant service.

Matilda Clarke

Seamless Renovation With Stunning Results

Our home renovation turned out absolutely stunning, all thanks to Reece and the team at Plate Built. From the very beginning, they were upfront with pricing, kept us in the loop every step of the way, and made the whole process feel smooth and easy. Their attention to detail and quality craftsmanship really shows in the final result, the finishes are beautiful and exactly what we were hoping for. We genuinely couldn’t be happier with the outcome and wouldn’t hesitate to recommend them to anyone thinking about renovating.

Ruby Anderson